Refund & Return Policy
Breworium Refund & Return Policy
📋 General Return Policy
| Requirement | Details |
|---|---|
| Return Window | 30 days from the date of delivery |
| Item Condition | Unworn / unused, with original tags and packaging |
| Proof of Purchase | Receipt or order number required |
| How to Start | Email info@breworium.com to request approval |
⚠️ Important: Returns sent without prior approval will not be accepted.
🔄 Return Process
- Contact us at info@breworium.com to request a return.
- Once approved, we will provide a return shipping label and instructions.
- Send the item to the address provided in the return instructions.
- Once received and inspected, we will notify you about your refund status.
💳 Refunds
| Item | Details |
|---|---|
| Refund Method | Original payment method |
| Processing Time | 10 business days after approval |
| Bank Delay | Your bank or card provider may take additional time |
| No Refund After 15 Days? | Contact us at info@breworium.com |
📦 Damaged or Incorrect Items
- Inspect your order upon receipt.
- Contact us immediately if the item is defective, damaged, or incorrect so we can resolve the issue promptly.
🚫 Non-Returnable Items
The following items cannot be returned:
| Category | Examples |
|---|---|
| Perishable goods | Food, flowers, plants |
| Custom / personalized items | Engraved or made-to-order products |
| Hazardous materials | Flammable liquids or gases |
| Final sale items | Sale items, gift cards |
| Personal care goods | Beauty products |
💬 Not sure if your item qualifies? Email us at info@breworium.com.
🔁 Exchanges
- To exchange an item, return the original for a refund and place a new order for the desired item.
- This is the fastest way to get what you want.
🇪🇺 European Union: 14-Day Cooling-Off Period
For orders shipped to the European Union:
| Item | Details |
|---|---|
| Return Window | 14 days from delivery, for any reason |
| Item Condition | Original condition, with tags and packaging |
| Proof of Purchase | Required |
| Refund Process | Same as standard refund process above |
Submit Withdrawal Request
Please fill out the following form to submit your withdrawal request.
